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Frequently Asked Questions
Prices are based on brand, condition, rarity, and demand. Our expert team considers each bag to decide how it should be priced.
Our prices represent our lowest possible offer. However, we do offer promotions and discounts. Subscribe to our newsletter for updates.
We do not offer layaway at this time. However, installments can be made through Affirm or PayPal.
We guarantee the photos you see online are of the actual handbag you will receive. If you feel that the handbag that arrives at your doorstep isn’t what you saw in the pictures, please let us know, and we’ll initiate a refund.
We livestream all of our products! We find that’s the best way to give you an in-person shopping experience from the comfort of your own home. If you’re interested in a particular bag, join our live stream so we can showcase it for you.
Our inventory is constantly in flux. Subscribe to our newsletter or check our website regularly to keep up with the latest additions.
Rare and popular items sell out quickly. If you missed out on a bag you want, join our waitlist so you’ll be ready to jump on it next time.
Contact our sourcing team. We'll do our best to find it for you.
Want early access to sales, exclusive discounts, and personalized shopping assistance? Apply to the VIP program through our website or contact customer service for more details.
We prioritize sustainability by stocking mostly pre-loved items, reducing the waste caused by fast fashion, and keeping great bags in use for longer. We also use eco-friendly packaging.
Unfortunately, no, but if the bag isn't up to your liking, you can initiate a return as long as it follows our return guidelines.